2024 Global EXPO Schedule

Monday
28 October
9:00am – 12:00pmCEO Keynotes
Sponsored by Thales
LBCC Room 104
12:00-1:00pmLunch
Sponsored by Panasonic
1:00pm – 5:00pmEXPO Open
2:00pm – 2:45pmThought Leadership
Leading the Way: Boosting Airline Net Promoter Scores through Enhanced Connectivity Models
This session focuses on innovative strategies for leveraging enhanced connectivity to drive airline Net ‎Promoter Scores, exploring new paradigms for customer satisfaction and loyalty within the digital ‎frontier.‎
Sponsored by Panasonic
LBCC Hall B Thought Leadership Stage
4:00pm – 4:45pmThought Leadership
Embracing the New Era: Pioneering the Future of Airline IFE Curation for 2030
Experts in airline in-flight entertainment (IFE) gather to discuss forward-looking strategies and creative ‎curation approaches intended to revolutionize the IFE landscape by 2030.‎
Sponsored by Panasonic
LBCC Hall B Thought Leadership Stage
5:00pm –
7:00pm
APEX Welcome Reception
Sponsored by DirecTV & West Entertainment
LBCC Hall B
Tuesday
29 October
7:50-8:50amAirline Breakfast
Sponsored by Panasonic
9:00am – 5:00pmAPEX/IFSA EXPO OpenLBCC Halls AB
10:00am – 10:45amThought Leadership
Loyalty and Latitude: Maximizing In-Flight Ancillary Revenue through Personalized Experiences
Leaders in airline service innovation will explore strategies to maximize in-flight ancillary revenue ‎through the lens of personalized passenger experiences, leveraging data and technology to boost ‎loyalty and profitability.‎
Sponsored by Panasonic
LBCC Hall B Thought Leadership Stage
2:00pm – 2:45pmThought Leadership
IFE Viewing Religions: The Future of Airline Seatback vs BYOD
This debate will center on the evolving preferences between traditional seatback screens and the ‎BYOD (Bring Your Own Device) trend, analyzing implications for future airline strategies and passenger ‎experiences.‎
Sponsored by Panasonic
LBCC Hall B Thought Leadership Stage
Wednesday
30 October
9:00am – 4:30pmAPEX/IFSA EXPO OpenLBCC Halls AB
11:00am – 11:45amThought Leadership
Gateway to Engagement: Transforming Customer Experience with IFEC
This discussion will delve into the transformative impact of in-flight entertainment and connectivity ‎‎(IFEC) systems on global customer experiences, showcasing strategic implementations and future ‎visions.‎
Sponsored by Panasonic
LBCC Hall B Thought Leadership Stage
2:00pm – 2:45pmThought Leadership
Shaping Tomorrow: Crafting the Next-Gen Digital Cabin for Enhanced Passenger Experiences
Panelists will dissect groundbreaking digital innovations for the next-gen airline cabin, demonstrating ‎how cutting-edge technologies and customer-centric design can reshape passenger experiences.‎
Sponsored by Panasonic
LBCC Hall B Thought Leadership Stage
5:45pm – 6:30pmAwards Ceremony ReceptionLBCC Room 104 Foyer
6:30pm – 7:30pmAwards Ceremony
Co-sponsored by Thales
LBCC Room 104

Schedule subject to change.